Corrections

We want the information on the Accommodation Directory to be accurate. If you've spotted something that's wrong, out of date, or missing, here's how to tell us and what happens next.

How to report an issue

Use our Contact form. If you got there from the page with the problem, the form already knows which page you mean — you don't need to look up or paste in a URL yourself. Please describe what's wrong and, if you know it, what the correct information should be.

What we can correct

• Out-of-date or incorrect business listing details (address, phone number, opening hours, links).
• Factual errors in an article or guide.
• A business that should not appear, or a duplicate listing.
• Broken links or pages that don't work as expected.

What happens after you report something

A person reviews the specific page you flagged. Where the report is accurate, we correct or remove the content. We don't publish a change log, but corrected pages are updated in place — article pages show an "Updated" date once a genuine change has been made.

Response times

We aim to review correction reports promptly, but this is not a live support channel and we can't commit to a guaranteed response time for every message. If something is urgent or potentially harmful, say so clearly in your message.